Occupier Services for Tenants in Mauritius | Tenant Property Support

What Are Occupier Services?

Occupier Services—also called Tenant Representation—are professional services designed to support businesses that rent commercial spaces. Instead of dealing alone with landlords, contractors, maintenance issues, lease obligations or operational disruptions, tenants can rely on an experienced real estate consultant to handle all day-to-day property-related matters.

It is a proactive, ongoing support service that ensures your premises operate smoothly, your lease obligations are met, and your business can focus on performance—not property problems.

At GroundWorks Mauritius, our Occupier Services are tailored for tenants operating retail outlets, offices, showrooms, and commercial units across the island.

Why Do Tenants Need Occupier Services?

Running a business in a rented space comes with weekly—and sometimes daily—property-related challenges. Most tenants don't have the time or experience to manage these issues, especially when operating multiple outlets. Occupier Services provide clarity, support, and operational peace of mind.

Here’s why more and more tenants rely on professionals:

1. Avoid operational disruptions

Leaks, electrical faults, faulty air-conditioning, blocked drains, cracked flooring—these small issues can interrupt your operations, affect sales, or even force temporary closures. With a dedicated occupier representative, problems are identified early and resolved quickly.

2. Ensure the landlord respects the lease obligations

Many tenants are unaware of what repairs fall under the landlord’s responsibility versus their own.
We ensure:

• responsibilities are clearly followed

• issues are escalated when necessary

• repairs are completed within reasonable timelines

3. Save time and avoid daily site headaches

Business owners and managers cannot stop their work to chase contractors or follow up repeatedly with a landlord. Occupier Services remove these distractions.

4. Reduce costs with better contractor management

We source reliable contractors, compare quotes, ensure works are done properly, and avoid unnecessary spending.

5. Maintain a good relationship with landlords

We act as your representative, handling communication tactfully and professionally—protecting your relationship with building owners and centre management teams.

6. Ensure compliance and risk prevention

We monitor basic fire safety, signage, access, and other operational risks to keep your staff and customers safe—and avoid penalties or operational delays.

7. Ideal for tenants with multiple outlets

Managing two or more locations doubles the challenges. With Occupier Services, each outlet receives regular inspections, reporting, and follow-up—ensuring consistency across all your premises.

What GroundWorks Provides: The Tenant Support You Can Trust

With more than 12 years of experience in commercial real estate, leasing, expansions, and tenant advisory, I’ve worked directly with Mauritius’ leading brands and landlords. I understand how buildings operate, how morcellements and commercial centres are managed, and how to efficiently resolve tenant issues.

This experience allows GroundWorks to offer a structured service designed exclusively for tenants.

Our Key Occupier Services for Tenants

✔ Monthly Site Inspections

Regular visits to check the condition of the premises, identify issues early, and prevent operational disruptions.

✔ Maintenance Coordination

From sourcing contractors to supervising minor works—we ensure everything is handled efficiently.

✔ Landlord Follow-up

We communicate issues, track progress, and ensure lease obligations are respected.

✔ Non-Financial Lease Administration

Tracking renewal dates, documenting obligations, reviewing clauses, and advising you on best practices.

✔ Emergency Response Coordination

Quick action during urgent issues such as leaks, outages, or equipment failures.

✔ Contractor Management

We coordinate vendors, request quotes, verify completed work, and ensure quality.

✔ Space & Operational Advisory

Advice on layout, space optimisation, expansion, or relocation when required.

✔ Monthly Reporting

Clear updates showing the status of your premises, identified issues, completed actions, and upcoming recommendations.

What’s Not Included (But Can Be Referred or Coordinated)

To remain transparent, financial and legal tasks such as rent collection, dispute resolution, legal notices, or architectural services are not included—but we can guide you to the right professionals when needed.

Why Choose GroundWorks Mauritius?

1. 15+ years of commercial real estate experience

Retail, office, and mixed-use leasing experience with leading developers and landlords.

2. Deep understanding of tenant challenges

You’ve assisted brands like Domino’s, Urban Home, Pizza Inn, and others—giving you practical insight into operational realities.

3. Trusted by both tenants and developers

Your background in major developments such as Moka Smart City, Lighthouse, and large retail projects ensures credibility and strong networks.

4. Independent and tenant-focused

Your only objective is to protect the tenant’s interest, making the service neutral and reliable.

5. Peace of mind for tenants

We handle the property; you focus on running the business.

Who Can Benefit?

• Retail outlets

• FMCG brands

• Medical and beauty clinics

• Office tenants

• Showrooms

• Food & beverage businesses

• Tenants operating multiple locations

If your business relies on a physical space, Occupier Services ensure that space supports your success.

Add Occupier Services to Your Business

Let GroundWorks Mauritius act as your operational representative across your outlets.
Contact us today to discuss your needs or request a tailored proposal.